ABSECON, NJ (March 26, 2019) – Sharon Walls, a Claims Service Representative with Glenn Insurance, has earned the premier designation of Associate in Claims (AIC) from The Institutes Risk & Insurance Knowledge Group.

The certification is a prestigious credential that helps insurance agents and brokers expand their knowledge, improve their technical claim-handling abilities and communication skills, and enhance the quality of service they provide.

“Everyone at Glenn Insurance is encouraged to expand their professional knowledge through job-specific programs like this,†Walls said. “Earning this certification provides me with a complete set of skills to manage claims effectively and fairly as we represent our clients to get them back to normal as quickly as possible following a loss.â€

“Sharon is a valuable member of the Glenn Insurance family who takes customer service very seriously,†Tim Glenn, President of Glenn Insurance, said. “This AIC certification is a fine example of her dedication to providing our clients with the best service possible.â€

As an employee of Glenn Insurance for more than 17 years, Walls has worked in various departments, including Commercial Lines, Medical Malpractice and most recently, Claims Service. In addition to her AIC certification, Walls also holds the designation of Certified Insurance Service Representative and is an active member of the Atlantic County International Association of Insurance Professionals.

Walls resides in Absecon with her husband and two sons.